FAQ Espahotel Plaza Basilica, Madrid, Spain
Espahotel Plaza Basilica, Oficial site
Comandante Zorita, 27 Madrid 28020, Spain Tel.: 91 535 36 42 - Fax: 91 535 14 97 - plazabasilica@espahotel.es
FAQ
- What time is check in and check out?
- 14:00 p.m. and 12:00 p.m.
- Can I leave the apartment late?
- On request.
- Can I choose the type of bed in my apartment?(Large bed – two beds)
- Yes.
- Do the apartments have a balcony or terrace? Can I reserve one?
- We have some. On request.
- ¿Are there non-smoking apartments?
- Yes.
- How many storeys does the building have? Is there a lift?
- 5 floors. 2 Lifts.
- Is there air conditioning in the rooms? Does it work all year round?
- Yes.
- Is your establishment adapted for the handicapped?
- No.
- Can you keep my luggage when I leave the apartment?
- Yes.
- Is there a safe place to park my car? How much does it cost?
- In the establishment’s garage. The cost is approximately 13 € a day (2009).
- Does the establishment have an Internet or e-mail terminal for guests?
- Yes.
- Do you have high-speed internet in the apartment for my portable computer?Is it wireless?
- Yes. Wifi
- Do you have a quiet, romantic apartment? How can I reserve it?
- No.
- What languages are spoken in Reception?
- Spanish, English, French.
- Where may I rent a car?
- At reception
- How far are you from the Puerta del Sol?
- 5-10 minutes by car or taxi.
- How far are you from the Prado Museum?
- 5-8 minutes by car or taxi.
- How much does a taxi from the airport cost? How long does it take?
- Costs approximately 30 € and takes around 20 minutes.
- In what kind of a neighbourhood are you?
- Residential, financial y comercial area.
- I am travelling to attend a trade fair at IFEMA: will it be easy to reach from your establishment?
- Yes, by Metro (underground) or by car.
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